Terms & Conditions

1. General

These Terms & Conditions govern your use of our website and the purchase of our products. By using our website, you confirm that you are legally capable of entering into a binding agreement.

2. About Our Brand

We are a jewelry brand based in Surat, India, specializing in handcrafted jewelry made with premium materials such as Mother of Pearl, Opal, and gold. We offer Pan-India delivery.

3. Product Information

We make every effort to display product details, descriptions, and images accurately. However, slight variations in color, texture, or finish may occur due to handcrafted processes and natural gemstones.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice. Prices may vary based on gold rates, material availability, and design specifications.

5. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase. Orders are considered confirmed only after payment is successfully received and order confirmation is shared with you.

6. Payment

Payments must be made through our secure payment gateways. We do not store sensitive payment details such as card numbers or CVV information.

7. Shipping & Delivery

We provide delivery across India. Estimated delivery timelines may vary depending on location, product availability, and logistics conditions. Delays caused by courier partners or unforeseen circumstances are beyond our control.

8. Packaging & Handling

All jewelry is carefully packaged to ensure safe transit. Once the product is dispatched, responsibility shifts to the delivery partner until successful delivery.

9. Returns & Exchanges

Return or exchange requests are subject to our return policy. Customized or made-to-order jewelry may not be eligible for returns unless there is a manufacturing defect.

10. Product Care

Jewelry should be handled with care. Damage caused by improper use, wear and tear, or negligence will not be covered under any return or exchange request.

11. Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the intellectual property of our brand and may not be copied, reproduced, or used without prior written consent.

12. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

13. User Conduct

Users agree not to misuse the website, submit false information, or engage in any activity that disrupts website functionality or violates applicable laws.

14. Privacy

Your personal information is governed by our Privacy Policy. By using our website, you agree to the collection and use of information as described therein.

15. Modifications

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Surat, Gujarat.